Frequently Asked Questions

CPV Multiservices is a bilingual English and Spanish document preparation service in Houston, TX. We help you complete and file USCIS forms based on the information you provide. We are not a law firm and Claudia Perez Vila is not an attorney, so we do not give legal advice. Our services are: Work Permit / EAD (Form I-765, $290), Adjustment of Status or green card (Form I-485, $470), Citizenship and naturalization (Form N-400, $490), Family Petitions (Form I-130, $490 plus $250 per additional relative), Asylum (Form I-589, $740), FOIA requests to USCIS, ICE, CBP or the State Department ($340), Change of Address ($60), and general document preparation ($120). Everything can be handled remotely by phone, email or video call, or in person at our Houston office by appointment.

It depends on the service and on how quickly you can gather your documents. Our part, preparing and reviewing your forms, usually takes a few days once we have everything we need from you. What takes far longer is the USCIS review after filing, and that part is outside anyone's control. During your evaluation we look up the current published processing time for your specific form and service center on the official USCIS tool at egov.uscis.gov/processing-times, so you get a realistic timeline for your own case rather than a general estimate. We then keep you updated as your case moves forward. Rush preparation is available for an added fee if you are close to a deadline, but note that paying for rush preparation speeds up our work, not the USCIS review.

Yes. CPV Multiservices is fully bilingual, and Spanish is not an afterthought here: Claudia Perez Vila works with clients in Spanish every day, and the entire website, the booking form, the appointment itself, and every document we prepare for you are available in Spanish. You can call, send a WhatsApp message to +1 346-971-7425, email us, or meet by video call in Spanish. USCIS forms themselves must be completed in English, which is exactly where we help: you explain your situation in the language you are comfortable in, and we make sure the information is entered correctly on the English form. If you need a document translated for a filing, ask us during your evaluation and we will tell you what is required.

Yes, and most of our clients do. The entire process, from the first evaluation to filing, can be handled by phone, email, WhatsApp, and video call. You photograph or scan your documents and send them to us, we review everything, prepare your forms, and walk you through each step before anything is filed. This works for clients anywhere in the Houston area, elsewhere in Texas, and in other states. Working remotely does not change the level of attention your file receives, and it is often faster, since you do not need to wait for an appointment slot that fits your work schedule. If you prefer to meet in person, our Houston office is available by appointment.

A document preparer helps you complete and file your immigration forms accurately, based on the information you provide. We are not attorneys and we do not work under attorney supervision. That means we cannot give legal advice, tell you which immigration benefit to apply for, represent you before USCIS or in immigration court, or practice law. An immigration attorney is licensed to do all of those things. If your case involves a criminal record, a prior deportation or removal order, a denial, or an immigration court hearing, consult a licensed immigration attorney. You can find one through the American Immigration Lawyers Association at ailalawyer.com.

CPV Multiservices charges a flat preparation fee per service. This fee is separate from the government filing fee USCIS charges directly, which is not included and changes over time. Check current government amounts at uscis.gov/forms/filing-fees. Our preparation fees are: Change of Address $60, general document preparation $120, Work Permit / EAD (Form I-765) $290, FOIA request $340, Adjustment of Status (Form I-485) $470, Citizenship (Form N-400) $490, Family Petition (Form I-130) $490 plus $250 per additional relative, and Asylum (Form I-589) $740. Pricing for an immigration evaluation is provided on request, and many initial evaluations are complimentary. Complex cases and rush processing carry an added fee, and discounts apply when you book several services. These are preparation fees only, not legal fees.

Bring every immigration document you already have, even the ones you think are irrelevant: your passport, any visa, previous applications and their receipt notices, approval or denial letters, your work permit or green card if you have one, and any correspondence from USCIS. Add a government-issued photo ID, and, depending on your case, civil documents such as birth, marriage, or divorce certificates. Write down your questions before the appointment, along with a rough timeline of your immigration history: dates of entry, previous filings, and any change of address. If you are not sure whether a document matters, bring it anyway. It is easier to set aside a document we do not need than to interrupt your case later because one is missing.

No, and you should be careful with anyone who tells you otherwise. No attorney, no document preparer, and no company, including CPV Multiservices, can guarantee that USCIS will approve an application. A promised or guaranteed result is one of the clearest warning signs of immigration fraud. What we do commit to is the quality of the preparation: your forms are completed accurately from the information you provide, filed with the supporting documents that are required, and free of the clerical errors that commonly cause delays or a Request for Evidence. The decision itself belongs entirely to USCIS and depends on your eligibility under immigration law. If your case involves a criminal record, a prior denial, or removal proceedings, consult a licensed immigration attorney before filing, because determining eligibility is legal advice we do not provide.

No. Most clients complete the entire process remotely by phone, email and video call, wherever they are. If you prefer to come to our Houston office, you are welcome, but visits are by appointment only and we cannot take walk-ins. Booking an appointment also means your file is reviewed before you arrive, so the meeting is spent on your case rather than on paperwork.

USCIS processing times depend on which form you filed, which service center is handling it, and the circumstances of your case, and they change throughout the year, so we do not quote a fixed number. The authoritative source, updated by the agency itself, is the USCIS processing times tool at egov.uscis.gov/processing-times, where you can select your exact form and service center. We check it during your evaluation and give you the current published range for your case, and you can check it yourself at any time. You can also follow your own case with the receipt number USCIS sends you, at egov.uscis.gov/casestatus. What we can influence is the filing itself: a complete, accurate application avoids the delays caused by missing documents or a Request for Evidence.

A Request for Evidence, or RFE, is a letter in which USCIS asks for additional documents or information before deciding your case. It is not a denial, and receiving one does not mean your application has failed. What matters most is the deadline: it is printed on the notice itself, it varies from case to case, and missing it can lead to a denial or to your case being closed. Read the notice carefully and contact us as soon as you receive it, so there is time to gather what is being asked for. We help you identify exactly which documents are missing and prepare a complete response before the deadline. If the RFE raises a question about your eligibility or your immigration history, that is legal territory, and we will tell you to consult a licensed immigration attorney.

It depends on why it was denied, and that distinction matters. USCIS explains its reasons in the denial notice. Some denials come down to something practical, a missing document, an incomplete form, evidence that was not provided, and in those cases we can help you prepare a new, complete filing. Other denials rest on a question of eligibility under immigration law, or call for an appeal or a motion to reopen. Those are legal proceedings with strict deadlines, and preparing them is the practice of law, which we do not do. In that situation we will tell you plainly and recommend a licensed immigration attorney, whom you can find through the American Immigration Lawyers Association at ailalawyer.com. Bring your denial notice to your evaluation and we will tell you honestly which of the two situations you are in.

Yes. What you share with us stays between you and CPV Multiservices. We do not share your personal or immigration information with anyone without your consent, and we do not sell or trade client data. Documents you send are stored securely and used only to prepare the filing you asked for. One point worth being clear about, because it is often misunderstood: confidentiality is not the same as attorney-client privilege. Attorney-client privilege is a legal protection that applies to licensed attorneys, and since we are not a law firm, it does not apply here. If your situation is sensitive enough that you need that legal protection, you should speak with a licensed immigration attorney. Our full privacy policy is available on this website.

We accept cash, checks, credit and debit cards, and digital payment platforms. Payment terms are discussed during your appointment, once you know exactly which services you need and what they cost, so there are no surprises. One distinction matters and we repeat it often: what you pay CPV Multiservices is a document preparation fee. It is separate from the filing fee USCIS charges to process your application, which is paid directly to the government and is not included in our price. Current government amounts are published at uscis.gov/forms/filing-fees. Discounts apply when you book several services together, and complex cases or rush processing carry an added fee, which we tell you about before you commit to anything.

Yes. Family-based petitions are one of our most requested services. We prepare Form I-130, the petition that starts the process for a spouse, child, parent, or sibling, whether your relative is already in the United States or living abroad. Our fee is $490, plus $250 for each additional family member included. What the process looks like after the petition depends on the relationship and on where your relative is, since a case for someone abroad continues through the National Visa Center and a U.S. consulate, and waiting times differ significantly by category and country. We prepare the paperwork accurately and explain each stage as it comes. What we cannot do is tell you which immigration path your family should pursue, because that is legal advice.

Once your application is filed, USCIS mails a receipt notice, Form I-797C, confirming that it was received. Keep it: it carries your receipt number, which is how your case is identified from that point on. You can follow the case yourself at egov.uscis.gov/casestatus using that number, and we help you track it as well. Depending on the form you filed, the next steps may include a biometrics appointment for fingerprints and a photo, a request for additional evidence, an interview, and finally a decision. Not every case includes all of these. We tell you which steps to expect for your specific application, and we stay reachable afterwards, so if a notice arrives that you do not understand, you can send it to us and we will explain what it is asking for.

We prepare the paperwork for DACA renewals, which means Form I-821D together with Form I-765 for the work permit, and the supporting documents that go with them. What we cannot do is tell you whether you qualify, or advise you on what to do if your DACA has already lapsed, because eligibility is a legal question. DACA is also a program whose rules have changed through court decisions, and what is being accepted at any given moment can change: the current status and requirements are published by USCIS at uscis.gov/DACA, and that is the source to rely on rather than anything you hear secondhand. If your renewal is straightforward, bring your previous approval notice and your current work permit to your evaluation. If your case involves a lapse, an arrest, or travel outside the country, speak with a licensed immigration attorney first.

Yes, we prepare TPS paperwork, which is Form I-821 for the status itself, and Form I-765 if you are also requesting a work permit. Temporary Protected Status depends on your country being designated by the U.S. government, and those designations, along with their registration and re-registration windows, change over time and are announced by USCIS. Whether your country is currently designated, and which deadline applies to you, must be checked against the official page at uscis.gov/TPS rather than assumed. Deadlines matter a great deal with TPS, particularly for re-registration, so do not wait to have your documents in order. We prepare the forms accurately and on time; determining your eligibility, or handling a late filing, is legal territory where you should consult a licensed immigration attorney.

USCIS has a procedure for this, Form I-912, the fee waiver request, and for some forms there is also a reduced fee option. It is not automatic and it does not apply to every form or every applicant: USCIS decides based on documented criteria such as receiving certain public benefits, household income below a defined threshold, or financial hardship, and the current rules are published at uscis.gov/i-912. We can prepare the fee waiver request along with your application and help you assemble the supporting documents it requires. Two things to keep in mind: the fee waiver applies to the government filing fee, not to our preparation fee, and requesting one can lengthen the review of your case. Bring your income or benefit documents to your evaluation and we will tell you what the form asks for.